VACATION PET CARE
While You’re Away
There’s No Place Like the Comfort of Home
If you’re here, you’re likely looking to find a reliable and competent pet sitter that you can trust. Vacations are meant to be stress-free. PetWise Professionals (PWP) is here to make your trip or vacationing easy, for both you and your pet. With PetWise, that’s all in the bag.
PWP’s comprehensive in-home pet sitting visit services allow pet parents to engross themselves in their travel, or long-overdue vacation, without worry.
Our in-home pet care services provide a wonderful, stress-free alternative to pet boarding, and the perfect solution for any of your travel plans.
We provide pet care in Pinehurst and the surrounding areas for all kinds of pets – from horses to hedgehogs! While dogs, cats, small pets, and horses are our most common pet care patrons, we also routinely care for fish, birds, reptiles, and other household pets.
No matter your pet’s care requirements, or routine, we’re here to provide expert care while you’re away. Embrace the comfort of daily pet care updates, including:
- 15-minute arrival notifications
- Pictures and messages from your pet care specialist
- GPS-tracked walk routes for added assurance
Relax, knowing that your pet’s in expert hands.
Vacation Care
A minimum 30-minute visit. An in-home care visit for dogs, cats, small animals, reptiles, birds and fish.
After your Meet & Greet, schedule a visit via your PWP Pet Care Account.
Partial Overnight (7:30 pm - 9:30 pm)
A 2-hour late-night visit. Customize with add-ons to suit you and your pup’s needs.
After your Meet & Greet, schedule a visit via your Precise Pet Care Account.
Overnight Care (7:30 pm - 6:30 am)
A full 11-hour overnight visit. We stay with your fur-babies all night. Includes feedings & medications, potty breaks, playtime, and litter box scooping (if needed).
Customize with add-ons, such as enclosure cleaning or grooming to suit you and your pup’s needs.
After your Meet & Greet, schedule a visit via your Precise Pet Care Account.
TLC Overnight (6 pm - 8 am)
A full 14-hour overnight visit for young, old, or anxious fur babies. We stay with your fur-babies all night. Includes feedings & medications, potty breaks, playtime, and litter box scooping (if needed).
Customize with add-ons, such as enclosure cleaning or grooming to suit you and your pup’s needs.
After your Meet & Greet, schedule a visit via your Precise Pet Care Account.
Enrichment Visits
Choose a 1-hour or 3-hour visit. The perfect blend of engaging pet playtime, mental stimulation games, and all the love & snuggles for your fur baby during their in-home “staycation”.
After your Meet & Greet, schedule a visit via your Precise Pet Care Account.
In-Home Vacation Care
Pricing
+Additional $10/visit during holiday care dates (see our calendar) & for visits requested with < 48 hours notice.
Vacation Care Visit
Start at- Minimum 30-minute visit at your home
- Add visit or walk time in 15-minute increments
- Additonal pet +$5 per pet
Enrichment Visit
Start at- Choose a 1-hour or 3-hour visit – the perfect blend of engaging pet playtime, mental stimulation games, and all the love & snuggles for your furbaby
- Add time in 15-minute increments
- Additonal pet +$5 per pet
Parital Overnight
Start at- Robust 2hr late-night visit
- 30-minute playtime in your house or yard (weather permitting)
- Includes a potty break in your yard
- Add visit or walk time in 15-minute increments
- Additional pet +$5 per pet
Standard Overnight
Start at- Quality 11hr overnight care
- One hour playtime in your house or yard (weather permitting) with our pet-safe and sanitized species-appropriate toys
- Includes a potty break in your yard
- Add visit or walk time in 15-minute increments
- Additonal pet +$5 per pet
TLC+ Overnight
Start at- Comprehensive 14hr overnight care
- One hour playtime in your house or yard (weather permitting) with our pet-safe and sanitized species-appropriate toys
- Includes a potty break in your yard
- Add visit or walk time in 15-minute increments
- Additonal pet +$5 per pet
Free Chat
Video Chat with a PetWise Pro: 20min
This 20-minute video call is perfect for getting to know each other before services.
Got Questions? Let’s chat first. We’re happy to go over our services and processes!
Book a PetWise Introductory Visit
60-minute Client Onboarding Consultation
This one hour appointment is perfect for getting to know each other before services.
We’re excited to get to know you and your furry family members! Let’s sit down to talk about your pet’s care, go over our booking process, and answer your care questions, with a PetWise Introductory Visit.
FAQ
Pinehurst’s Premier Pet Care Provides
(say that three times fast)
Does Vacation Care include a dog walk?
No, but your pet’s Vacation Care can be tailored to include a fun and energy burning Dog Walk. You can add a 15, 30, or 45 minute walk to any of your pet’s visits for quality, stress-relieving, fun.
What's included in a Pet Sitting Care Visit?
A Trip/Vacation Care visit starts at 30-minutes and includes –
- Feedings
- Potty Break
- Play-time!
- Medication Administration (if needed)
- Litter Box Scooping (if applicable)
- Mail & Trash Collection
There are a minimum of two visits per day for dogs. Elderly dogs, or young pups may need 3-4 visits depending on their needs.
Can you accommodate on-demand visit requests?
Our clients are called “PetWise Pet Parents” for a reason!
We can usually accommodate on-demand care requests, for our established clients.
This does depend on availability! If you aren’t a current client, you’ll need a PetWise Introductory Meeting prior to booking any services.
We understand that life is ever changing. We’re here to help support you, and your pet. Our flexible scheduling generally allows us to fulfill on-demand pet care requests submitted through our client portal.
Do you offer specific visit times?
Yes, but only for pets with medication needs, and there’s an additional $10/visit to schedule a specific time. Otherwise, we offer time blocks to offer flexibility and best accommodate busy schedules.
- Morning | 7 am – 11 am
- Afternoon | 11:30 am – 3:30 pm
- Evening | 4:00 pm – 7:00 pm
Do multiple people come out or just one sitter?
To ensure your pet’s care is always met, your pet may see 1-2 of our sitters per pet sitting stay. This allows us to provide backup care in case of emergency, and to allow our employees time off as needed.
The only exception is last-minute bookings, with less than a week’s notice, which are subject to sitter availability.
I have a large breed dog. Can your sitters handle them?
Yes, absolutely! We’re experienced with larger pets. We routinely handle 150lbs+ pets, and even offer farm and equine care.
How do I communicate with my sitter?
All communication is done via our Precise Pet Care App or the office phone. Oh, and you get updates after EACH visit!
At YPCC, we keep you and your pet connected, even when you’re away from home! Our client software enables our pet-parents to follow along with their furry family members’ visits. Each YPCC care journal includes updates with GPS mapping for dog walks, pictures from our visit, and sitter communication.
Stay connected with your pets, and rest easy knowing that your fur-baby is just a click away!
What's your cancellation policy?
Vacation Care is pre-booked to guarantee your dates on our calendar. Therefore, if a trip is cancelled in totality at least 48 hours before the start of care, a 50% Care Credit is applied to your account. This credit will automatically apply to any future visits.
Any cancellations with less than 48 hours notice before the start of care do not receive Care Credit.
What's your additional pet pricing?
There’s a +$5/visit for each additional pet. For example, a Dog Walk for two dogs would start at $35/visit.
Are there any extra holiday surcharges?
Yes, holidays are some of the busiest seasons for us. In order to accommodate, schedule, and pay our sitters a fair wage for working holidays, there’s an additional charge (e.g. +$10/visit for pet sitting visits) during holiday care dates. See our holiday calendar to plan accordingly.
I'm going to be gone an extra day, can I add on additional visits later?
Yes, however they are subject to sitter availability. We cannot guarantee a specific time or if the same sitter will be available; however, we always do our best to keep your fur-babies comfortable.
How far out can I book my pet's care?
As far ahead as you like! We recommend booking at least two weeks ahead of time to guarantee care. For busy holiday seasons, plan to book at least one month ahead (or as early as you are comfortable)! The calendar fills up fast.
Have more questions?
Send us a message and let’s chat!
PWP = PREMIUM TLC CARE
Stress-free, Quality, Pet Care.
We understand the challenge of leaving your beloved pets behind. That’s why our comprehensive care services, including extra-special TLC, are here to cater to your pet’s every requirement.
Whether it’s a complete 14-hour overnight pet care or PWP’s top-tier in-home day care, we have all the tender loving care your furry companion deserves.
We love what we do, and know your pet will too! Quality care with a local touch, “Professional Pet Care, Right At Home!”